Free Shipping or Click and Collect offered on all Online Orders

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Delivery Info

We offer a delivery service by partnering with a reputable courier to deliver your order directly to your door. Alternatively, we can deliver to a store near you if you select the Click and Collect option on checkout. This allows you to shop anywhere, at any time, at your convenience.

WE DELIVER FREE all over South Africa. We have a central warehouse in Durban and stores nationwide, which allows us to get your order out ASAP, between 3 – 7 working days, except during Sales and Special Events when delivery may take up to 10 working days. If we anticipate longer delays, we will let you know. All orders placed on weekends will be processed on the following Monday.

Deliveries are only made to valid addresses within South Africa, on business days only.

You or a person authorised to accept delivery on your behalf, must be available during normal business hours at the delivery address specified in the Order Confirmation ("Delivery Address"). Any person accepting delivery of the Products may be required to produce a form of identification.

If we are unable to deliver your order within 15 days of your receipt of an Order Confirmation, we will contact you and either a process refund immediately or arrange the delivery of another product, of the same value.

CLICK AND COLLECT

We offer a Click and Collect service, which means you have the option to collect your purchase from one of the Partner Stores listed below within 3 – 7 days from placing your order.

  • Thule Partner Centurion
  • Thule Partner Fourways
  • Thule Partner Tygervalley
  • Thule Partner Stellenbosch
  • Thule Partner Durban 
  • Thule Partner Umhlanga



How to Click and Collect

  • At checkout, select the 'In Store Pick Up' drop down.
  • Select the store from where you would like to collect your order.
  • Place your order and proceed to payments.



TRACKING

Once your order has been shipped you will receive an email confirmation containing your shipping details, as well as a tracking number. Please click on the following link to track your order once it has been shipped: http://www.dawnwing.co.za/business-tools/online-parcel-tracking/


ORDER SUPPORT AND FURTHER INFORMATION

In the unlikely event that there is a problem with your order, or if you would like any further information regarding your deliveries, please contact us at:


For further information regarding Dawn Wing's terms and conditions, please refer to the Dawn Wing website: http://www.dawnwing.co.za.


INTERNATIONAL DELIVERY RATES

Unfortunately, we do not deliver outside of South Africa, unless by special arrangement. Contact [email protected] with any queries.